SMS Privacy Policy

Hughes Group, Inc. (“we,” “us,” “our”) is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, and protect the personal information you provide when you opt in to receive SMS (text) messages from us.

1. Information We Collect

When you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number

  • Your name

  • Consent timestamp and opt-in method

  • Message history with our system (e.g., when messages were sent and delivered)

We do not collect sensitive personal data via SMS.

2. How We Use Your Information

We use your information to:

  • Send you SMS messages you’ve opted in to receive

  • Provide technical support

  • Respond to your service requests

  • Maintain legal compliance and records of consent

We will not sell, rent, or share your mobile number with third parties for marketing purposes without your explicit consent.

3. Data Sharing and Third Parties

We may share your information with trusted third-party service providers (such as SMS delivery platforms) who help us send text messages. These providers are contractually required to protect your data and use it only to provide services on our behalf.

4. Your Choices and Rights

You may opt out of receiving SMS messages at any time by texting STOP to [insert short code or number]. You can also text HELP for assistance.

Depending on your location, you may also have the right to:

  • Access or correct your personal data

  • Request deletion of your data

  • Withdraw consent for data processing

To make such requests, contact us at it@hughesgrp.com.

5. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Security

We take reasonable administrative, technical, and physical measures to safeguard your information against unauthorized access, use, or disclosure.

7. Children’s Privacy

We do not knowingly collect information from individuals under the age of 13 (or 16 in some jurisdictions) without parental consent.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with an updated effective date.

9. Contact Us

If you have any questions about this SMS Privacy Policy or our data practices, contact us at:

Hughes Group, Inc.
Email: it@hughesgrp.com
Phone: 812-285-4125
Mailing Address: 6200 E Hwy 62, Bldg 2501 Ste 100, Jeffersonville IN 47130

SMS Terms and Conditions

By opting in to receive SMS messages from Hughes Group, Inc. (“we,” “us,” “our”), you agree to the following terms and conditions:

1. Program Description

We may use SMS (Short Message Service) to send you transactional or informational messages, including:

  • Technical support

  • Account notifications

  • Requests for information

  • Customer service messages

2. User Opt-In

As an employee of Hughes Group, Inc., you consent to receive SMS messages from Hughes Group, Inc. administrative staff.

3. Message Frequency

Message frequency may vary.

4. Fees

Message and data rates may apply. Check with your wireless carrier for applicable charges.

5. User Opt-Out

You can opt out at any time by replying:

  • STOP to cancel

  • HELP for assistance

After you send “STOP,” you will receive a confirmation message and will no longer receive SMS messages from us.

6. Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Privacy

Your information is used in accordance with our SMS Privacy Policy, which outlines how we collect, use, and protect your data.

8. Eligibility

You must be at least 18 years old or have parental/guardian consent to participate.

9. Support

For help or more information:

  • Text HELP to 812-285-4125

  • Email: it@hughesgrp.com

  • Call: 812-285-4125

10. Changes

We reserve the right to change these Terms & Conditions at any time. Changes will be posted here, and continued participation indicates acceptance.